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README

ExDesk

A library for accessing The Desk.com API.

I used this as a project to help with learning Elixir and is very much a work in progress. Feel free to comment and or contribute :)

Installation

The package can be installed via:

  1. Add exdesk to your list of dependencies in mix.exs:

    def deps do
      [{:exdesk, "~> 0.1.0"}]
    end
    
  2. Ensure exdesk is started before your application:

    def application do
      [applications: [:exdesk]]
    end
    

Usage and examples

To configure the authorization globally, you can either call ExDesk.configure:

ExDesk.configure(
  site_name: "yoursite.desk.com",
  email: "your@email.com",
  password: "yourpassword"
  )

Or set a EXDESK_CONFIG environment variable with site_name, email and password separated by commas.

  • this environment variable will override all config calls from within the application.

    $ EXDESK_CONFIG=test.desk.com,your@email.com,yourpassword iex -S mix Or you can scope to config to the current process:

    ExDesk.configure(:process, site_name: "yoursite.desk.com", email: "your@email.com", password: "yourpassword" )

All responses will be a Map of the response from This will return a Map of the JSON response described here: http://dev.desk.com/API/using-the-api

Fetching a list of the first ten cases:

ExDesk.list("cases", [per_page: 10, sort_field: "created_at", sort_direction: "asc"])

Creating a new resource:

ExDesk.create("labels", [name: "A Label", description: "a description", types: ["case"], enabled: true, color: "purple"])

Fetching a single resource:

ExDesk.show("cases/12345")

Searching for a resource:

ExDesk.list("labels/search", [name: "Feedback"])

Updating a resource:

ExDesk.update("labels/12345", [color: "red"])

Deleting a resource:

ExDesk.delete("labels/12345")